Privacy Policy - Tinpak Asians

Tinpak Asians ("we," "our," or "the Platform") is committed to protecting the privacy and personal data of every user. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our international dating platform at www.tinpak.us. By creating an account or using our services, you agree to the practices described below.

What Information We Collect

We collect the following categories of personal data to provide and improve our dating services:

• Account Information: Your name, email address, date of birth, gender, and password when you register for an account.
• Profile Data: Photos, biographical details, location, nationality preferences, relationship goals, hobbies, and other information you choose to share on your dating profile.
• Communication Records: Messages, video chat logs, and gift delivery records exchanged through our platform's messaging and video chat tools.
• Usage Analytics: IP address, browser type, device information, pages visited, time spent on the site, click patterns, and referral sources collected automatically when you access the Platform.
• Payment Information: Credit card details, billing address, and transaction history processed through our secure third-party payment processors. We do not store full credit card numbers on our servers.
• Verification Data: Government-issued ID copies, live selfie photos, and video confirmation recordings submitted during our 4-step profile verification process.

How We Use Your Information

We use collected information strictly for the following purposes:

1. Profile Matching: To match you with compatible Asian singles based on your stated preferences, nationality interests, and behavioral patterns on the Platform.
2. Communication Delivery: To facilitate messaging, video chat, and gift delivery services between members.
3. Fraud Prevention: To detect, prevent, and respond to potential scams, fake profiles, and suspicious activity through our AI-powered anti-scam monitoring system.
4. Platform Improvement: To analyze usage patterns and improve site performance, features, and user experience across desktop and mobile devices.
5. Customer Support: To communicate about your account, respond to support requests, and resolve disputes.
6. Promotional Communications: To send updates, new member offers, and platform news. You may opt out of promotional emails at any time through your account settings or the unsubscribe link in any email.
7. Legal Compliance: To comply with applicable laws, regulations, and legal processes, including the Romance Scam Prevention Act 2025.

Data Sharing Practices

Tinpak Asians does not sell your personal information to third parties. We may share limited data only in the following circumstances:

• Service Providers: With trusted third-party companies that assist us with website hosting, payment processing, email delivery, and platform maintenance. These providers are contractually required to protect your data and use it only for the services they perform on our behalf.
• Legal Authorities: When required to comply with applicable law, court orders, or government requests, or when necessary to protect the safety and rights of our users.
• Profile Visibility: Your profile information (photos, name, age, location, and bio) is visible to other registered members as part of the dating service. You control what information appears on your profile.

Cookies and Tracking Technologies

Tinpak Asians uses cookies and similar tracking technologies to improve site performance and your user experience. We employ three categories of cookies:

• Essential Cookies: Required for basic site functionality including login sessions, security tokens, and navigation. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, theme choice (light/dark mode), and recently viewed profiles.
• Analytics Cookies: Help us understand how visitors interact with the Platform, which pages are most popular, and where users encounter issues. This data is anonymized and aggregated.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential or functional cookies may affect your ability to use certain Platform features. For full details, please review our Cookie Policy.

Your Privacy Rights

Regardless of your location, Tinpak Asians provides the following privacy rights to all users in compliance with GDPR (EU), CCPA (California), and other applicable data protection regulations:

• Right to Access: Request a copy of all personal data we hold about you.
• Right to Correction: Request that we correct any inaccurate or incomplete personal data.
• Right to Deletion: Request permanent deletion of your account and all associated personal data from our systems.
• Right to Data Portability: Receive your personal data in a structured, machine-readable format for transfer to another service.
• Right to Opt-Out: Opt out of promotional communications, data profiling for marketing purposes, or the sale of personal data (we do not sell data, but this right is guaranteed).
• Right to Withdraw Consent: Withdraw consent for data processing at any time where consent is the legal basis.

To exercise any of these rights, contact our privacy team at [email protected]. We will respond within 30 days of receiving your request.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or necessary for fraud prevention. Communication records may be retained for up to 12 months after account deletion for safety and legal compliance purposes.

Age Restriction

Tinpak Asians is strictly for users aged 18 and older. We do not knowingly collect personal data from anyone under 18. If we discover that a minor has created an account, we will immediately terminate the account and delete all associated data.

How We Protect Your Data

We implement industry-standard security measures to protect your personal information:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted using 256-bit SSL/TLS protocols.
• Secure Servers: Personal data is stored on encrypted servers in SOC 2 Type II certified data centers with 24/7 physical and digital monitoring.
• Access Controls: Strict role-based access controls ensure only authorized personnel can access user data, and only for legitimate business purposes.
• Regular Audits: Independent third-party security audits are conducted quarterly to identify and address potential vulnerabilities.
• AI Monitoring: Our anti-scam AI system continuously monitors for unauthorized access, data breaches, and suspicious activity.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When significant changes are made, we will notify registered users by email and display a notice on the Platform. We encourage you to review this page regularly. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have questions, concerns, or requests related to your privacy or this policy, please contact our dedicated privacy team:

• Email: [email protected]
• Response Time: Within 2 business days for general inquiries; within 30 days for formal data rights requests

For general platform support unrelated to privacy, please visit our Contact Us page.